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  • docsign.ca: Request E-Signature for T183 or T1013 prior to 2020
    Answer: myTaxExpress/T2Express software integrated with docsign.ca website to request E-Signature for T183 or T1013 from year 2020. For previous years, e.g. 2017, 2018, or 2019, you ...
  • Software: Can't open myTaxExpress/T2Express on Mac
    Answer: Our software can run on Mac machines with Intel CPUs. You may not be able to open or run older version of myTaxExpress/T2Express sometime. In ...
  • Software: Validate your returns before filing
    Answer: Both MyTaxExpress/T2Express have a "Validate" feature to help you detect some common errors in your return. It is recommended that you run validation before filing ...
  • Forms and Slips: How to add T2091 form?
    Answer: Version 2020 and later You can add forms by the menu Forms or form icon on the icon bar in the software. You can find more ...
  • Common: What's EFile error code 121?
    Answer: Sometimes you may see error code 121 when trying to efile a return. It basically means the password for your efiler ID during the transmission ...
  • Common: Share slips or forms with your spouse
    Answer: myTaxExpress has a nice "Share" feature to share applicable slips or forms between you and your spouse. By sharing them you don't need to fill ...
  • License: License usage policy
    Answer:     We may revise and update the policy at our sole discretion at any time without prior individual notice. All changes are effective immediately when ...
  • Common: What's the annual CAD exchange rate?
    Answer: Bank of Canada publishes the following average annual exchange rate. https://www.bankofcanada.ca/rates/exchange/annual-average-exchange-rates/  Here is a list of tax year 2017 result. For more, click the link above. Currency 2017 Australian dollar 0.9951 Brazilian ...
  • NetFile and EFile: How to unlock "My Account"?
    Answer: If your Account at CRA is locked due to unsuccessful netfile attempts, please call CRA helpdesk to unlock your account: CRA Helpdesk Phone: 1-800-959-8281 (Canada and ...
  • Common: New rule on "Allowance on eligible capital property"
    Answer: As of January 1, 2017, taxpayers can no longer claim an allowance on eligible capital property. They must use capital cost allowance under class 14.1 ...

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