ID #1165

What's error code -116 when I generate tax return print?

This error happens if any of the following conditions happen:

1. Pdf output folder name, set in "Start | Preference" menu, has non-English characters in it.

2. Tax return file name has non-English characters in it.

If you re-set pdf output folder or rename tax return file, so that only English characters are used in folder path and tax return file name, this error will disappear.

Tags: err116, error, print

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