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  • License: What is a license PIN?
    Answer: License PIN is a unique string identifying each myTaxExpress installation. After clicking on menu "Help/License | Install License Key Manually...", a license window will pop ...

  • License: How to enter license key manually?
    Answer: First you should have a license key string from our contact email. Then you choose menu "License | Install License Key Manually" from software. It will ...

  • License: When should I choose manual license key setup?
    Answer: Usually customers will retrieve license key online using their registered payment email address and verification code. However, due to Internet connection problem, online license key ...

  • License: How myTaxExpress or T2Express is licensed?
    Answer: Each software installation has a unique PIN number, it's called License PIN. This PIN never changes even you re-install software. We issue a license key ...

  • License: How to retrieve license key online?
    Answer: First, you should have received a license instruction email. In the email, it has two piece information: one is your registered email address, the other ...

  • License: How to upgrade a license to process more tax returns?
    Answer: First you need to make a payment to purchase another set, 10 or 20, return license key.After succesful payment online, you will get a new ...

  • License: How to send license pin to myTaxExpress?
    Answer: Please follow the steps below: Launch myTaxExpress/T2Express from program group Choose menu "License | Install License Manually" Click the button "Generate PIN email". An email with your license PIN ...

  • License: How to find out whether myTaxExpress is licensed or not?
    Answer: After the license key is installed, e.g. a 10-return license key, you should see a green bar with a text "M/U(10/0)" displayed at the bottom ...

  • License: Do I need a license key to netfile free?
    Answer: If your total income (field 150 of T1) is less than $25,000 in the tax year 2012, you can use myTaxExpress netfile software to create ...

  • License: How to buy 10-more return license?
    Answer: It's very easy. You just pay for a new 10-return license. you will get a new verification code. Use the new code to retrieve license ...

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